1. Overview
WaitQ ("WaitQ", "we", "us", or "our") uses cookies and browser storage technologies strictly to operate our multi-tenant SaaS platform, maintain user authentication sessions, and facilitate thermal printer hardware bridging.
We do not use advertising cookies or cross-site tracking scripts.
2. Technologies We Use
A. HTTP Cookies
We use essential HTTP cookies (such as Supabase authentication session cookies) to identify your logged-in user account across page requests and protect against Cross-Site Request Forgery (CSRF).
B. Local Storage (`localStorage`)
Local storage stores data in your browser persistent across sessions. WaitQ uses local storage to save your UI theme (Light/Dark mode), desktop print bridge printer settings, pre-shared bridge keys, and transient handheld queue buffers.
C. Session Storage (`sessionStorage`)
Session storage retains data while your tab remains open. We use session storage for temporary filter states in the POS, active table floor plan views, and multi-step onboarding forms.
3. Cookie & Storage Categories
| Category | Storage Type | Purpose | Status |
|---|---|---|---|
| Authentication | Cookie / LocalStorage | Preserving Supabase user session tokens and security credentials | Strictly Essential |
| Security & CSRF | Cookie | Validating form submissions and API state actions | Strictly Essential |
| Print Bridge & Hardware | LocalStorage | Storing ESC/POS thermal printer IP addresses, ports, and bridge credentials | Strictly Essential |
| Preferences | LocalStorage | Saving UI themes (Dark/Light mode) and layout preferences | Functional |
4. Managing & Clearing Storage
You can clear cookies and site data through your browser settings. However, because WaitQ relies on local storage for authentication and print bridge configurations, clearing storage will require logging in again and reconfiguring local printer connections.
5. Contact Us
For questions regarding our Cookie and Storage Policy, please contact:
Legal Entity: [LEGAL ENTITY NAME]
Support Email: waitlist14@gmail.com
Privacy Email: waitlist14@gmail.com